About AMPTERN

Who is AMPTERN +

AMPTERN is a U.S.-based brand specializing in professional-grade chemical products for construction, woodworking, and DIY projects. Our focus is on delivering reliable performance, transparent specs, and straightforward customer support — products that work the way the label says they will

Where are AMPTERN products made? +

Our products are manufactured to U.S. quality standards and shipped from our U.S. warehouse. Every batch is quality-checked before it leaves our facility.

Are AMPTERN products suitable for professionals or DIY use? +

Both. Our spray foam kits, foam guns, and CA glues are engineered for professional contractors but packaged and priced for DIY homeowners too. Whether you're insulating a whole house or doing a one-time garage project, the same product works for you.

Do you offer bulk pricing for contractors? +

Yes. Contractors and businesses ordering in volume can get tiered pricing. Email AMPTERN@OUTLOOK.COM with your project size or expected monthly volume and we'll send you a custom quote.

How long does AMPTERN™ last? +

After curing, the spray foam remains durable for decades without sagging or breaking down

Do you have a dealer or reseller program? +

Yes — if you operate a hardware store, contracting business, or online marketplace, we offer dealer pricing and white-label options on select products. Reach out to AMPTERN@OUTLOOK.com with your business details to get started.

Orders & Shipping

Where do you ship? +

We ship within theUnited States only. We don't currently offer international shipping.

How long does delivery take? +

Most U.S. orders arrive in 3–8 business days after they ship. You'll receive a tracking link by email so you can follow your package the whole way.

Can I track my order? +

Yes. Once your order ships, we email you a tracking number and link so you can follow it every step of the way.

Can I cancel my order after placing it? +

If your order hasn't shipped yet, email AMPTERN@OUTLOOK.COM right away and we'll cancel it. Once it's on its way, we can't pull it back — but you can return it after delivery.

What if I entered the wrong shipping address? +

Email AMPTERN@OUTLOOK.COM as soon as possible. If the order hasn't shipped, we'll update the address. If it has already shipped, we'll need to wait for the package to come back before resending or refunding.

Do you ship to PO boxes? +

No.We require a physical street address for all deliveries. PO boxes, APO/FPO addresses, and similar mail-only addresses can't be processed.

Returns & Refunds

How do I start a return? +

Email AMPTERN@OUTLOOK.COM within 30 days of receiving your order. Include your order number and reason for return. Once approved, we'll send you a prepaid return label and instructions.

How long do I have to return a product? +

30 days from delivery.After that, we're unable to process returns. The item must be unused, in original packaging, with proof of purchase.

Do I have to pay for return shipping? +

No. Once your return is approved, we'll send you a prepaid return label.

Can I return a partially used product? +

No. Only unused items in original packaging are eligible. This applies to consumables like spray foam, CA glue, and cleaners — once opened, they can't be returned for safety and product integrity reasons.

What if my item arrived damaged or defective? +

Contact AMPTERN@OUTLOOK.COM immediately with your order number and clear photos of the issue. We'll arrange a replacement or refund as quickly as possible.

Can I exchange a product instead of returning it? +

We don't offer direct exchanges. The fastest way is to return the original item, then place a new order for the replacement.

How will I receive my refund? +

Once we receive and inspect your return, we'll email you the approval status. Approved refunds go to your original payment method. Your bank may take a few business days to post the credit.

What if I missed the 30-day return window? +

We can't process standard returns past 30 days. But if the issue is damage or a defect, email AMPTERN@OUTLOOK.COM— we'll do our best to help.

Spray Foam Insulation

What's the R-value of the foam? +

AMPTERN Spray Foam has an R-value of R-3.7 per inch. As a closed-cell polyurethane foam, it sits in the medium-high range for thermal insulation performance. A higher R-value means better resistance to heat transfer — practical examples: 2″ application gives R-7.4, 3″ gives R-11.1, 4″ gives R-14.8″

How do I apply the spray foam? +
  1. Shake the can thoroughly before use.
  2. Attach the foam gun and apply evenly to the target area.
  3. Let it expand to fill gaps and cracks.
  4. Wait 24 hours for full cure before cutting or shaping.

Wipe excess foam with the foam cleaner before it cures — once it sets, you'll need to cut it off.

How long does the foam take to cure? +

Tack-free in 5–15 minutes. Cuttable in about 1 hour.Fully cured in 24 hours.For maximum strength and insulation performance, don't sand, paint, or stress the foam until the 24-hour cure is complete.

What's the temperature range for application? +

For best results, apply when both the can and surface are between 41°F and 86°F (5°C–30°C). Cold chemicals don't mix or expand properly. If your kit has been cold, store it indoors at room temperature for at least 24 hours before use.

What surfaces does the foam stick to? +

It bonds well to glass, MDF, wood, metal, concrete, stone, brick, granite, plaster, and most building materials — indoors and outdoors.

Avoid polyethylene, polypropylene, silicone, Teflon, and other non-stick plastics — foam won't adhere to these.

Can I paint over spray foam after it cures? +

Yes. Once fully cured (24 hours), the foam can be trimmed and painted with most water- or oil-based paints. UV light yellows and degrades exposed foam over time, so painting or covering is recommended for any visible installation.

Will spray foam attract mold or pests? +

No. Cured polyurethane foam has no nutritional value and isn't a food source for mold, mice, or insects. Closed-cell foam acts as a moisture and air barrier, which actuallyreducesmold risk. Pests find sealed walls and crawl spaces harder to penetrate after foam application.

Can I use spray foam for soundproofing? +

Closed-cell foam provides moderate sound dampening, especially for blocking air-transmitted noise that travels through gaps and seams. While it's not as absorptive as open-cell foam for pure acoustic applications, it still meaningfully reduces sound transmission in walls, ceilings, and crawl spaces — particularly when paired with sound-absorbing materials like rockwool batts.

Can I use spray foam outdoors? +

Yes, when protected from direct sunlight (under eaves, in crawl spaces, on the underside of decks). Direct UV exposure causes the foam to yellow and break down over time. For exterior use, cover the foam with paint, drywall, or appropriate sheathing.

Can the foam be cut, sanded, or shaped after curing? +

Yes. Once fully cured, the foam can be trimmed with a serrated knife, sanded, or shaped to a smooth finish. For closed-cell foam, a coarse rasp or grinder works best.

What's the shelf life of the spray foam? +

Unopened cans have a shelf life of up to 2 years from the manufacturing date when stored at room temperature in a dry, ventilated area. Once opened, use within 30 days — the gun stays usable longer if cleaned properly between sessions.

Will the foam damage electrical wiring or plumbing? +

No. Cured foam is safe around standard electrical wiring and copper or PEX plumbing. Avoid spraying directly into electrical boxes — cover them with masking tape during application.

Where should I NOT use spray foam? +
  • Around recessed lighting that isn't IC-rated (heat hazard)
  • Directly on hot surfaces like furnace flues or chimneys
  • On non-stick plastics (PE, PP, Teflon, silicone)
  • On wet surfaces (>20% moisture)
  • In sub-41°F temperatures
How do I calculate how many cans I need? +

Multiply the area (square feet) by the desired thickness in inches, then divide by the can's coverage:

  • 31.7 oz can: (area × thickness) ÷ 20 = cans needed

Foam Gun & Cleaner

How does the foam gun cleaner work? +

Spray it onto uncured (fresh) PU foam, wait a moment, then wipe. It dissolves wet foam off your gun, surfaces, and tools. Use it after every job to keep the gun in top condition.

How do I clean the foam gun after use? +

After your last spray, leave the can attached and pull the trigger to expel a small amount of foam. Then thread the foam gun cleaner onto the gun and trigger it through to flush. Detach, wipe down the exterior, and store with the cleaner threaded on for next use.

Will the cleaner remove cured foam? +

No. Once foam has fully cured, only mechanical removal works — scraping, sanding, or cutting. The cleaner only dissolves uncured foam. Always clean tools immediately after use.

Can I reuse the foam gun for future projects? +

Yes. With proper cleaning between uses, the foam gun lasts for many cans and projects. Some users keep the gun threaded onto a partial can stored in a cool place — the foam stays usable for up to 30 days.

Is the AMPTERN foam gun compatible with other brand foam cans? +

Yes. Our foam gun uses the standard B1 / NBS threaded fitting, so it works with most professional-grade PU foam cans on the market — not just AMPTERN. That said, we test our gun specifically with our own foam for the best dispensing experience and consistency.

Safety & Eco-Friendliness

What safety precautions should I take? +
  • Always work in a well-ventilated area — open windows, use fans, or work outdoors when possible.
  • Wear the included PPE (suit, glasses, gloves); for extended use, add a respirator with organic vapor cartridges.
  • Avoid direct skin and eye contact with uncured spray foam — it bonds aggressively.
  • Keep away from open flames during application — propellants are flammable.
  • Always read the safety data sheet (SDS) on each product before use.
Are your products environmentally friendly? +

Many of our products — including the foam gun cleaner — are formulated with eco-conscious materials and processes. Cured polyurethane foam is inert and stable but not biodegradable; dispose of it according to local regulations. Check individual product pages for specifics.

How do I dispose of unused or expired product? +

Spray foam cans: If unused and pressurized, take to a household hazardous waste facility — most municipalities accept them for free. Foam gun cleaner: Treat as solvent — hazardous waste facility. Never pour any of these down drains or into the regular trash without checking your local regulations first.

Guarantees & Support

What's your money-back guarantee? +

A 100% unconditional refund within 30 days. If you're not satisfied with the Spray Foam Insulation Kit, or any other AMPTERN product, we'll refund you.

What's your customer satisfaction guarantee? +

Your satisfaction is our priority. If anything is wrong or you're unhappy with a product, get in touch — we'll work to make it right.

Do AMPTERN products come with a warranty? +

Yes. All AMPTERN tools (such as our foam gun) come with a 1-year limited warranty against manufacturing defects. Consumables (spray foam, cleaner) are covered by our 30-day satisfaction guarantee. Register your purchase via our Warranty Registration form to activate coverage.

How can I contact customer support? +

Email:AMPTERN@OUTLOOK.COM— we typically reply within one business day.